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Privacy Policy - Adzen Globe Digital Marketing Agency

Last Updated: 03-Feb-2026

Adzen Globe Digital Marketing Agency (“Adzen Globe”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with applicable laws, in accordance with applicable data protection and privacy laws and relevant international regulations.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information

Full name
Email address
Phone number
Company or business name
Billing and payment-related information
Any information you voluntarily provide via contact forms, emails, or consultations

b) Technical & Usage Information

IP address
Browser type and version
Device information
Pages visited and time spent on our website
Cookies and analytics data

2. How We Use Your Information

We use the collected information to:

Provide and manage our digital marketing services
Respond to inquiries and client requests
Communicate about projects, services, and updates
Process payments and invoices
Improve our website, services, and user experience
Run analytics, advertising, and marketing campaigns
Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests that do not override your rights

4. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

Trusted service providers (hosting, analytics, CRM tools)
Third-party payment service providers who process payments securely on our behalf
Advertising and analytics platforms (e.g., Google, Meta) where required for campaign performance
Legal or regulatory authorities when required by law

Adzen Globe does not store or process payment card details. All payment transactions are handled directly by secure third-party payment service providers in accordance with their respective privacy policies.

All third parties are required to handle your data securely and lawfully.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is 100% secure.

6. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, Adzen Globe will:

Take immediate steps to contain, assess, and mitigate the breach
Notify affected individuals without undue delay, where required by law
Notify relevant authorities in accordance with applicable data protection and privacy laws and relevant international regulations
Provide information about the nature of the breach, affected data, and recommended protective steps

While we take reasonable and appropriate security measures, no system, network, or method of data transmission or storage is 100% secure at all times, and we cannot guarantee absolute security.

Adzen Globe will not be responsible for breaches arising from circumstances beyond reasonable control, including cyberattacks on third-party platforms or service providers, provided reasonable safeguards were in place.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal, accounting, or regulatory requirements.

8. Your Rights

Under applicable data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent at any time
Object to or restrict processing
Request data portability where applicable

To exercise these rights, please contact us using the details below.

9. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze traffic and user behavior
Support marketing and advertising efforts

You can control or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

11. International Data Transfers

If data is transferred outside Sri Lanka, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable laws.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page with an updated revision date. Continued use of our website or services after changes are made constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, our Terms & Conditions, or our data practices, please contact:

Adzen Globe Digital Marketing Agency
Email: connect@adzenglobe.com
Phone: +94772264922

By accessing our website, submitting forms, or entering into any user or client agreement with Adzen Globe, you acknowledge that you have read, understood, and agreed to this Privacy Policy, together with our Terms & Conditions.